The 2023 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.
We're honored to receive the 2023 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Johnson Subaru of Cary dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity to not only be a part of our community, but to serve it as well.
ASPCA, SPCA of Wake County, Second Chance Pet Adoptions
Triangle Land Conservancy, National Parks Adventure
NATIONAL WILDLIFE, Marbles Kids Museum
TEACH FOR AMERICA, Chatham County Council on Aging
Boys and Girls Club of Cary, Children's Flight of Hope, Make a Wish

Did Johnson Subaru of Cary go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
Love Promise Stories from Johnson Subaru of Cary
Subaru and Johnson Subaru of Cary believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Meeting and Greeting with the Johnson Subaru staff - Jane G
Neuse River Golden Retriever Rescue (NRGRR) is thrilled to partner with Johnson Subaru again this year to host one of our Meet and Greet the dogs events. Every third Saturday, the staff welcomes us, all the eager adopters and all the left over hair (😂) from some excited pups to find forever homes for deserving dogs. This is such a vital activity for our dogs and allows adopters to see the dogs in a natural environment. The whole facility is a wonderful venue for us and many can be seen taking a stroll outside on good weather days. All the staff stop in for a pet or hug and the dogs just love all the attention. Rebecca and the staff are quick to provide anything we need and check in throughout the event to see how we are doing. They make us feel so special and wanted, just like we want our adoptable dogs to feel! And they especially support and attend to our special needs foster dogs, like Turkey Mardin, a tripawd. Thanks Johnson Subaru for being such a great partner in dog rescue!!
Bowie's Big Adventure (Home) - Rachel C
In early August, a Good Samaritan named Melissa walked into Second Chance Pet Adoptions’ adoption center with a small and scared fluffy puppy. She had found him in the middle of the road, she said, and she’d had no luck finding his owner (he was not microchipped, nor wearing a collar.) She had already taken him to the vet and determined he had a few minor health issues from his time spent living as a stray, but she wasn't able to commit the time to healing him. Second Chance scooped that baby right up and took him in! We named him Bowie and began treating him. He went into foster care with one of our dedicated foster parents and began to gain confidence. In no time, he was a happy, healthy, and rambunctious puppy! After just 10 weeks in our care, was adopted into his loving fur-ever home! Bowie is just one of the happy tails we get to tell from the month of October. In total, we sent 40 dogs and cats to their new homes! None of that is possible without the support of our partners like Johnson Subaru of Cary, who help us fund animals’ adoption preparation (microchipping, spay/neuter, parasite testing and treatment, and vaccinations.)
Johnson Subaru Loves Pets! - Anna H
To celebrate Make a Dog's Day during Subaru Loves Pets, Johnson Subaru of Cary hosted a Meet and Greet event with our Subaru Loves Pets shelter partner, Second Chance Pet Adoptions. Guests were able to learn more about Second Chance, meet their team, and hang out with adorable dogs and cats available for adoption. We also had our local favorite, Fount Coffee + Kitchen on site serving up delicious coffee. We love sharing our Love Promise with our guests!
Johnson Subaru of Cary Supports Marbles' Hit the Trail Exhibit - Leila T
Marbles Kids Museum is grateful to Johnson Subaru of Cary for your long-term partnership, including support of our Hit the Trail exhibit. Hit the Trail is an immersive and playful space that promotes healthy, active play and inspires families to spend time outside together. In Hit the Trail, families experience outdoor adventure indoors as they pretend to camp, kayak, hike and care for woodland creatures. Thanks to our partnership with Johnson Subaru, in August 2022, Marbles integrated “anti-litter” play into Hit the Trail, with fun activities and graphics that empower kids to help protect the environment and make smart decisions while in nature. Together, we're encouraging families to "leave no trace"... through Marbles' unique approach to hands-on play! As a 501(c)(3) nonprofit, Marbles relies on local partners like Johnson Subaru to help advance our mission to spark imagination, discovery and learning through play. As we continue to navigate through the pandemic, Marbles is grateful to JSC for your commitment during challenging times, when kids and families need access to fun and creative learning experiences more than ever. Families with young children - come check out Hit the Trail, Presented by Johnson Subaru of Cary, the next time you're in downtown Raleigh!
Partnership With Floyd L. Knight Falcons in Sanford, NC. - Jennifer A
FLK is so appreciative of all of the support and love that has been shown to us by the Johnson Subaru of Cary employees. We thoroughly enjoyed our treats! Your thoughtfulness has been a bright light into our school during these unusual times! Thank you so!
LLS & Subaru at SECU Family House - Jamie T
The North Carolina Vriginia Region of the Leukemia and Lymphoma Society and Johnson Subaru of Cary have partnered together to provide blankets, craft kits and messages of hope to patients battling cancer. These items were delivered to the SECU Family House in Chapel Hill as a small gesture to put a smile on the face of the patients and families who are staying away from home during a hard time. The SECU family provides an affordable home for patients and their loved ones who have to travel great distances to UNC Hospitals for life-saving procedures and serious illnesses. They provide lodging, meals, transportation and much more. LLS is proud to partner with Subaru to provide families with a gift to make them feel more "at-home".
Good vibes - Nerissa W
I found myself aimlessly roaming the lot after having some car issues. I was pleasantly greeted by Decausa Mclean & after chatting about what I was looking for in a new car. I was able to test drive a '21 Legacy, although no new cars were on the lot. While waiting for delivery Decausa sent me weekly updates on arrival. Once it finally arrived we scheduled a time for pickup and to fill out paperwork. Afterwards I went to financing and was helped by Octavia Wynn which was also a pleasurable experience. Despite waiting several weeks for a new car, Johnson Subaru in Cary made it worth the wait! 10/10 nothing but good vibes!
Floyd L. Knight Donation - Jennifer A
Johnson Subaru of Cary was so generous spoiling the staff members of Floyd L. Knight School in Sanford, NC. Their generosity was greatly appreciated. We look forward to working with you in the future. You rock!
Best car buying experience - Nerissa W
I found myself aimlessly roaming the lot after having some car issues. I was pleasantly greeted by Decausa Mclean & after chatting about what I was looking for in a new car. I was able to test drive a '21 Legacy, although no new cars were on the lot. While waiting for delivery Decausa sent me weekly updates on arrival. Once it finally arrived we scheduled a time for pickup and to fill out paperwork. Afterwards I went to financing and was helped by Octavia Wynn which was also a pleasurable experience. Despite waiting several weeks for a new car, Johnson Subaru in Cary made it worth the wait! 10/10 nothing but good vibes!
Loves the Earth! - Caitlyn C
As part of Subaru Loves the Earth, we here at Johnson Subaru of Cary wanted to show our love and appreciation for the Earth in a way that our guests could also participate in and share the love we have. In an effort to make the guest experience more memorable and above and beyond, we put together a seedling table--complete with planting pots, decomposable soil bags filled with organic soil, and seedlings of different varieties--and set it up directly in the showroom, encouraging both guests of service and sales to take a plant home and bring it to life! There is a variety of flowers, herbs, vegetables, and fruits for everybody to choose from, and the guests love it! We have our own little gardeners on hand, making sure the plants are taken care of, including watering them as needed, and supplying an indoor UV light to make sure they get the sun they need! Johnson employees have even taken part by putting plants at their desks, taking care of it themselves and sharing our Love Promise with their guests!
Did Johnson Subaru of Cary go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.