Frequently Asked Questions

---

Q: What makes a Certified Pre-Owned Subaru different from any other used Subaru?

A: A lot! In order for your Pre-Owned Subaru to even qualify for certification, it must pass a stringent 152-point inspection. All items that do not pass must be corrected in order to qualify for certification.

Q: What are some of the items on this 152-point inspection?

A: We road test the vehicle and check the undercarriage. We check fluid levels, filters, wiper blades, lights, battery, tires and tire pressure, brakes, audio equipment (windows, locks, etc.), exhaust system, cosmetics, air conditioning and heater, defogger, clutch and operation of automatic transmission, cruise-control and power moonroof (to name just a few).

Q: OK, its thoroughly inspected and reconditioned, but what kind of protection plan will my Certified Pre-Owned Subaru have?

A: The standard mechanical breakdown protection on a Subaru Certified Pre-Owned vehicle is a 6 years/ 100,000 mile Powertrain Plan.

Q: Are there optional upgrades to the standard Powertrain coverage?

A: Yes. (See optional upgrades inside)

Q: Does the Subaru Certified Pre-Owned program have a deductible?

A: No. The deductible is $0 per repair visit, on the standard plan. The upgrade plans are available with $0 , $50 and $100 options.

Q: What should I do if I have a mechanical breakdown?

A: Try to get your Subaru back to your Subaru dealer, unless further damage would result from driving it. Otherwise, you can call our toll-free number for roadside assistance. Added Security is honored throughout the United States and Canada.

Q: What is a CARFAX vehicle history report and why is it important?

A: The CARFAX history report shows if the vehicle has ever been in a major collision, has had flood damage or was subject to a manufacturer buyback (lemon law buy-back). CARFAX is the most trusted provider of vehicle history information. They have built a database of more than 4 billion records that covers virtually every car and truck on the road today. All Subaru Certified Pre-Owned vehicles are backed by the CARFAX buyback guarantee. For information on CARFAX, visit www.carfax.com.

Why Buy Certified Pre-Owned?

---

Certified Pre-Owned offers:

• No wear and tear exclusions on covered components
• Protects major investement
• Inflation hedge on future repairs
• $150 car rental allowance
• $100 towing allowance
• Can be transferred or cancelled
• Includes parts and labor
• Nationwide coverage
• Prompt claims service
• Roadside Assistance with a 24/7 toll-free telephone number

Standard and Optional Subaru Certified Pre-Owned Coverage

---

All Subaru Certified Pre-Owned Vehicles receive:

• CARFAX vehicle history report
• Roadside Assistance
• Rigorous 152-point safety inspection
• Rental and towing benefits on all plans
• Mechanical breakdown coverage on all plans
• All vehicles must be 5 years old or newer and have less than 80,000 miles registered on the odometer

Subaru Certified Pre-Owned Coverage:

• 6 Year/100,000* Miles - Powertrain Added Security with Roadside Assistance
• NO ADDITIONAL CHARGE
• Deductible amount is $0

Optional Upgrade Plans:

• (See dealer for Classic and Gold Plus details)
• 6 Year/100,000* Miles - Classic Added Security with Roadside Assistance
• 6 Year/100,000* Miles - Gold Plus Added Security with Roadside Assistance
• Deductible options: $0, $50, $100

*All plans start at the original warranty start date and end when the designated months are reached or when the odometer reaches 100,000 miles, whichever comes first.