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Here's what our customers are saying...
Great experience with buying our new Forester, especially salesperson Debbie Tutone.They helped when our special needs child did not want to leave his old Forester. - Seth Jaffe, Google+ Local, 2014-03-15
I had my first appointment at Johnson Subaru today after moving to Cary from Northern California. I was somewhat anxious beforehand about the type of service I would receive, as the small CA dealership that had serviced my 2008 Outback for years was excellent. At first I was taken aback by how huge Johnson's combined Hyundai/Subaru operation is, but i was quickly put at ease by my service manager Jackie Sullivan, who found me in the lounge area and took notes on my service needs. She was friendly, helpful, and made me feel more relaxed about waiting. My car was serviced in just an hour - the time flew by in their comfortable lounge with hot and cold beverages and snacks. A business office with computer is available to customers in an adjacent hallway, and immaculate restrooms are nearby. I also had time to look at a few new 2014 Subarus in the lot. This is a large and impressive operation, but it's very well organized and customer oriented. See Charlene's YELP review for more info and tips. - Rowena M., Yelp, 2013-12-03
We bought a used Subaru Forester and noticed a couple of problems within a couple of weeks after taking it home. We noted these problems with either the sales or service dept, but we had to wait several weeks before taking the car back in. When we got there, one of the problems (2d electronic key not working) had not been put in the record and we were faced with a $175 fee.The sales manager on duty, Scott, took the car over to service himself and within minutes the key was replaced and reprogrammed. Even though he must have known we lived too far away to bring the car there for regular service, he did the right thing for us. Very impressive, and many thanks! - Bob J., Yelp, 2013-09-13
On a big purchase like a car, I shop around like crazy. If I think your dealership or salesperson sucks I won't buy. On my most recent car purchase, I decided on an Outback, and ended up at Johnson Subaru right after Carmax. I felt comfortable dealing with them right off the bat. Scott greeted us promptly and set us up with Debbie within a couple minutes of walking in. Both were very knowledgable and professional through out the whole process. If you're out of Ft Bragg or Seymour Johnson, bring your military ID and ask about their military discounts. From initial test driving to finalizing the paperwork, I felt completely satisfied with dealing with Johnson Subaru and would recommend them to anyone in the market. - Ben M., Yelp, 2013-05-19
This is the most wonderful dealership ever! Everyone is super helpful, supportive, and respectful. They work with you to find the right car, get a great deal, and answer all your questions. They aren't pushy and are extremely patient. I never anticipated having such a painless experience buying a car. From now on I won't go anywhere else to get service done on my car, and highly recommend Johnson Subaru of Cary. - L G., Yelp, 2013-04-16
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Great experience with buying our new Forester, especially salesperson Debbie Tutone.They helped when our special needs child did not want to leave his old Forester. - Seth Jaffe, Google+ Local, 2014-03-15
I had my first appointment at Johnson Subaru today after moving to Cary from Northern California. I was somewhat anxious beforehand about the type of service I would receive, as the small CA dealership that had serviced my 2008 Outback for years was excellent. At first I was taken aback by how huge Johnson's combined Hyundai/Subaru operation is, but i was quickly put at ease by my service manager Jackie Sullivan, who found me in the lounge area and took notes on my service needs. She was friendly, helpful, and made me feel more relaxed about waiting. My car was serviced in just an hour - the time flew by in their comfortable lounge with hot and cold beverages and snacks. A business office with computer is available to customers in an adjacent hallway, and immaculate restrooms are nearby. I also had time to look at a few new 2014 Subarus in the lot. This is a large and impressive operation, but it's very well organized and customer oriented. See Charlene's YELP review for more info and tips. - Rowena M., Yelp, 2013-12-03
We bought a used Subaru Forester and noticed a couple of problems within a couple of weeks after taking it home. We noted these problems with either the sales or service dept, but we had to wait several weeks before taking the car back in. When we got there, one of the problems (2d electronic key not working) had not been put in the record and we were faced with a $175 fee.The sales manager on duty, Scott, took the car over to service himself and within minutes the key was replaced and reprogrammed. Even though he must have known we lived too far away to bring the car there for regular service, he did the right thing for us. Very impressive, and many thanks! - Bob J., Yelp, 2013-09-13
On a big purchase like a car, I shop around like crazy. If I think your dealership or salesperson sucks I won't buy. On my most recent car purchase, I decided on an Outback, and ended up at Johnson Subaru right after Carmax. I felt comfortable dealing with them right off the bat. Scott greeted us promptly and set us up with Debbie within a couple minutes of walking in. Both were very knowledgable and professional through out the whole process. If you're out of Ft Bragg or Seymour Johnson, bring your military ID and ask about their military discounts. From initial test driving to finalizing the paperwork, I felt completely satisfied with dealing with Johnson Subaru and would recommend them to anyone in the market. - Ben M., Yelp, 2013-05-19
This is the most wonderful dealership ever! Everyone is super helpful, supportive, and respectful. They work with you to find the right car, get a great deal, and answer all your questions. They aren't pushy and are extremely patient. I never anticipated having such a painless experience buying a car. From now on I won't go anywhere else to get service done on my car, and highly recommend Johnson Subaru of Cary. - L G., Yelp, 2013-04-16
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